Bee – Saved Places Support | Aurigentic

Bee – Saved Places Support

Help, FAQs, and contact information for Bee – Saved Places and Bee – Saved Places Pro.

About Bee – Saved Places

Bee – Saved Places is an iOS app by Aurigentic that helps you remember and revisit the places that matter to you. You can save locations, see when you’re nearby, and quickly open navigation when you’re ready to go.

Bee – Saved Places Pro adds additional convenience features, including checking the status of certain businesses (for example, whether they are temporarily or permanently closed) using public business information.

Getting Started

1. Saving a Place

  • Open Bee – Saved Places on your iPhone.
  • Add a new place by entering an address or selecting a location on the map (depending on your app version).
  • Give the place a name so you can recognize it later.

2. Nearby Places

When you are close to one of your saved places, Bee – Saved Places can show it in a “Nearby” list and may update the app icon badge to indicate that you have nearby locations.

Note: Location is processed only on your device and is not transmitted to Aurigentic or stored externally.

3. Opening Navigation

From a saved place, you can choose to open navigation in your preferred maps app (such as Apple Maps). In Bee – Saved Places Pro, when you open navigation, the app may also check public business information (like whether a place is temporarily or permanently closed) using the Google Places API.

Frequently Asked Questions

Does Bee – Saved Places track me?

No. Bee – Saved Places uses your device’s location locally to determine whether you are near one of your saved places. This information is not transmitted to Aurigentic, not stored externally, and not shared with third parties.

What data does Bee – Saved Places collect?

The current version of Bee – Saved Places does not collect, store, transmit, or share personal data. The app does not request your name, email address, phone number, or other identifying information.

What does Bee – Saved Places Pro do differently?

Bee – Saved Places Pro includes an optional feature that uses the Google Places API to retrieve public business information, such as whether a location is temporarily or permanently closed, when you choose to open navigation to that place.

Bee – Saved Places Pro sends only the business’s place ID or address to Google. It does not send your personal data, your device location, or any user identifiers. Aurigentic does not receive or store any data from these requests.

Why is Bee – Saved Places asking for location permission?

Bee – Saved Places uses your location to determine when you are near one of your saved places so it can update the “Nearby” list and app icon badge. Location is used only for this on-device functionality and is not transmitted to Aurigentic.

The app isn’t showing any nearby places. What should I check?

  • Make sure Location Services are enabled for Bee – Saved Places in your iOS Settings.
  • Confirm that you have at least one saved place with a valid location.
  • Ensure you have granted “While Using the App” (or appropriate) location permission.
  • Check that you have a stable GPS or network connection.

The business status looks wrong in Bee – Saved Places Pro.

Business status information (such as “temporarily closed” or “permanently closed”) comes from the Google Places API and may occasionally be out of date or inaccurate. If something looks incorrect, you can usually suggest an edit directly in Google Maps.

Troubleshooting

Basic Steps

  • Restart the Bee – Saved Places app.
  • Restart your iPhone.
  • Check for the latest version of the app in the App Store.
  • Verify your location permissions in Settings > Privacy & Security > Location Services.

Reinstalling the App

If issues persist, you can try deleting and reinstalling Bee – Saved Places. Note: Depending on your configuration, locally stored data (including saved places) may be removed when you delete the app.

Contact Support

If you have questions, encounter a bug, or want to suggest a feature, you can contact us:

When contacting support, it can be helpful to include:

  • Your iOS version (e.g., iOS 17.x)
  • Your device model (e.g., iPhone 14)
  • A brief description of what you were doing when the issue occurred
  • Screenshots, if relevant